Our flexible and scalable telecoms solutions are designed to meet the needs of growing businesses, offering crystal-clear call quality, low operating costs, and seamless integration with leading tools such as Microsoft Teams.
As the traditional ISDN network approaches its switch-off, many businesses are looking for future-proof alternatives. Our hosted VoIP (Voice over Internet Protocol) solutions provide a smart, reliable replacement that’s built for the demands of today’s hybrid and remote working environments. Whether you’re upgrading outdated systems or implementing an entirely new setup, we make the transition simple and stress-free.
At Connectus, we understand that communication is at the heart of every successful business. That’s why our VoIP systems are tailored to support your daily operations and long-term goals. With features like call recording, voicemail-to-email, advanced call routing, and real-time analytics, your business benefits from enterprise-grade functionality at an SME-friendly price.
Get in touch with us
0113 834 4415
| Opening Times | |
|---|---|
| Monday | 8:00 AM - 8:00 PM |
| Tuesday | 8:00 AM - 8:00 PM |
| Wednesday | 8:00 AM - 8:00 PM |
| Thursday | 8:00 AM - 8:00 PM |
| Friday | 8:00 AM - 8:00 PM |
| Saturday | Closed |
| Sunday | Closed |
We are a dedicated, customer focussed and technically capable team who work with our clients at their pace and level of technical understanding to ensure we achieve great outcomes. We achieve this by actively listening and understanding our client’s businesses and then by partnering to transform their business utilising technology without overburdening them.
Connectus are a leading Business Managed Services Partner (MSP) with almost 20yrs of proven experience of mitigating cost, complexity, and risk for our clients.
As your Partner, we work closely with you to understand your business challenges, direction, and corporate strategy. We then enable your IT estate to support your growth, direction and productivity in a cost-effective, efficient, secure, and proactive manner.
We are proud of our highly skilled UK-based team who are often treated as an extension to that of our clients. When blended with our client success planning approach we ensure that we maintain a close and valuable partnership with our clients.
"Our first encounter with Connectus was at the Doncaster Showcase, where we shared our IT woes and the urgent need for an upgrade. Chris, our Client Success Manager from Connectus quickly scheduled a visit, diving into a detailed discussion about our needs and how to tackle them. The Connectus team was incredibly helpful, always easy to reach, and guided us through every issue we faced. When it came to upgrading our phone system, Connectus exceeded our expectations from start to finish. They not only provided a seamless transition but also took the time to show us how to use the new system effectively. Espresso Repair wholeheartedly recommends Connectus for their outstanding customer care and expertise!"
Flexible Cloud-Based VoIP for Modern Workplaces
Our hosted VoIP platform is cloud-based, which means there’s no need for bulky on-site hardware or costly infrastructure. All you need is a reliable internet connection, and you’re ready to make and receive calls from anywhere—whether that’s in the office, at home, or on the go. This makes it ideal for businesses embracing flexible working models or operating across multiple locations.
Connect. Call. Collaborate—All in One Place.
Integration is seamless. Our VoIP services can be easily connected to tools you already use, such as Microsoft Teams, Outlook, and CRM platforms. This ensures your team can collaborate and communicate more efficiently, with everything they need in one place. Calls can be made directly through existing business applications, saving time and reducing the need to switch between systems.
Scalability is built in from the start. Whether you’re a start-up planning for growth or a larger business looking for a more agile solution, our VoIP systems can expand with you. Adding new users, devices, or features is straightforward and can be managed remotely without the need for additional hardware installations or technical downtime.
Security and reliability are also key. Our systems are hosted in secure UK data centres and are built with redundancy in mind, so you can depend on consistent uptime and performance. With 24/7 monitoring and support from our UK-based team, you can be confident that help is always available when you need it.
At Connectus, we don’t just deliver VoIP—we deliver complete peace of mind. From initial consultation and system design to installation, training, and ongoing support, our expert team is with you every step of the way.
Frequently asked questions
Xelion is a cloud-hosted VoIP platform that enables voice communication over the internet using the SIP protocol. It supports softphones, mobile apps, and physical handsets, offering a unified communications experience across devices
Every user licence includes full access to all features—no bolt-ons or hidden charges. Key features include:
- Call recording and voicemail
- Hot desking and multi-device support
- Teams integration and WhatsApp connectivity
- Wallboards, call queues, auto attendants
- SMS, instant messaging, and presence indicators
Yes. Xelion integrates directly with Microsoft Teams, allowing users to make and receive calls within the Teams interface. This supports seamless collaboration and reduces the need for separate telephony tools
Xelion is hosted on Amazon Web Services (AWS) and includes:
- Encrypted SIP traffic
- GDPR compliance
- SNMP-based monitoring
- Daily backups and disaster recovery protocols
Xelion’s AWS-hosted infrastructure includes four redundant nodes. In the event of a failure, services automatically reroute. Users can continue using softphones over 4G/5G if primary circuits are down
Absolutely. The Xelion mobile app (iOS and Android) and desktop client allow users to manage calls, messages, and call routing from anywhere. Features like time-of-day routing and call schedules support flexible working
Xelion is designed for scalability. Whether you're adding a few users or scaling across multiple sites, the platform supports growth without infrastructure changes
Yes. Xelion includes live dashboards, wallboards, and reporting tools that track call activity, agent performance, and system health. Managers can also listen live and intervene during calls if needed
Connectus provides full support for Xelion, including setup, training, and ongoing assistance. The Park Manager tool offers visibility into your Xelion estate, including versioning and storage usage
Yes. Demos can be arranged for your team, and call mapping can be customised to suit your organisation’s needs—as discussed in RE: Xelion VoIP licences