Connectus provides expert Microsoft 365 (M365) deployment, support, and optimisation tailored for small to medium-sized enterprises (SMEs). As certified Microsoft specialists, we help businesses unlock the full potential of the Microsoft Cloud—transforming the way teams communicate, collaborate, and work securely across any device.
From secure email hosting in Exchange Online to document collaboration in SharePoint and seamless file storage in OneDrive, our comprehensive M365 services are designed to streamline your operations and empower your workforce. Whether you’re looking to migrate from legacy systems, optimise an existing setup, or roll out new features, we provide hands-on expertise every step of the way.
Our consultants work closely with you to understand your business goals and ensure M365 is aligned with your needs. We take the complexity out of deployment and configuration—managing licensing, permissions, data migration, security policies, and device integration. We also deliver tailored training and onboarding to help your team adopt new tools with confidence and efficiency.
"Working with Connectus has been a very positive experience. They have provided us with a seamless onboarding process, price transparency with no hidden or surprise charges, and peace of mind. We know that when we need them they respond quickly and take care of issues so that we can focus on our day to day business."
Get in touch with us in Retford
01777 854 250
| Opening Times | |
|---|---|
| Monday | 9:00am - 5:00pm |
| Tuesday | 9:00am - 5:00pm |
| Wednesday | 9:00am - 5:00pm |
| Thursday | 9:00am - 5:00pm |
| Friday | 9:00am - 5:00pm |
| Saturday | Closed |
| Sunday | Closed |
We are a dedicated, customer focussed and technically capable team who work with our clients at their pace and level of technical understanding to ensure we achieve great outcomes. We achieve this by actively listening and understanding our client’s businesses and then by partnering to transform their business utilising technology without overburdening them.
Connectus are a leading Business Managed Services Partner (MSP) with almost 20yrs of proven experience of mitigating cost, complexity, and risk for our clients.
As your Partner, we work closely with you to understand your business challenges, direction, and corporate strategy. We then enable your IT estate to support your growth, direction and productivity in a cost-effective, efficient, secure, and proactive manner.
We are proud of our highly skilled UK-based team who are often treated as an extension to that of our clients. When blended with our client success planning approach we ensure that we maintain a close and valuable partnership with our clients.
Unlock the Full Power of Microsoft 365
Microsoft 365 is far more than just email and file storage. We help you take full advantage of the modern workplace by integrating applications like Microsoft Teams for instant messaging, video conferencing, and collaborative workspaces. By connecting Teams with SharePoint, OneDrive, and Outlook, your staff can stay productive and aligned, no matter where they’re working from.
Built-In Security for a Safer Microsoft 365 Experience
Security and compliance are built into everything we do. As cyber threats become more sophisticated, protecting your data and digital assets is crucial. We implement robust security configurations including multi-factor authentication (MFA), conditional access policies, and advanced threat protection. Our proactive monitoring and regular health checks ensure your M365 environment remains secure, up-to-date, and fully optimised.
Connectus also helps businesses stay ahead of the curve by leveraging emerging tools like Microsoft CoPilot and Collaborative AI features.
These intelligent solutions can transform productivity by automating repetitive tasks, generating real-time insights, and enhancing decision-making across departments. We guide you through the practical applications of AI within the Microsoft ecosystem—helping your business stay innovative and competitive.
As your trusted IT partner, we provide ongoing support and guidance. Whether it’s resolving technical issues, scaling your licences, or introducing new features, our support team is always just a phone call or email away. Our services are flexible, scalable, and designed to grow with your business—ensuring you always get the best value from your M365 investment.
Frequently asked questions
Microsoft 365 is a subscription-based service that includes Office apps (Word, Excel, Outlook, etc.), cloud services like OneDrive and SharePoint, and collaboration tools such as Teams. Unlike Office 2024, which is a one-time purchase, Microsoft 365 includes ongoing updates and cloud-based features
Our Microsoft 365 Cloud Support includes:
- Password resets
- Shared mailbox setup
- OneDrive sync troubleshooting
- Basic SharePoint permissions
- Office installation and email configuration
- Product updates and patching
Note: Support excludes Intune, data migration, and requests exceeding 30 minutes unless purchased separately
Yes. We support:
- 365-to-365 migrations
- IMAP migrations (requires user permissions)
- DNS and domain setup
- Shared mailbox and distribution list creation
- We’ll also confirm file path and name lengths to avoid migration issues
Business Voice is an add-on for Microsoft 365 that enables cloud-based telephony. It includes:
- Domestic calling plans (e.g. 1,200 UK minutes/user)
- Audio conferencing for up to 250 attendees
- Optional international calling plans
- Integration with Teams for unified communications
No. It must be added to an eligible Microsoft 365 or Office 365 subscription
Microsoft 365 complies with ISO 27001, CSA STAR, and other global standards. Customers can access audit reports via the Microsoft Service Trust Portal
Support requests can be logged via phone, email, or the customer portal. All cases are tracked in our service management system
A prepaid wallet (communications credits) is available for toll-free and overage charges
Yes. Microsoft offers a one-month trial for eligible subscriptions. Trials can be cancelled before expiry to avoid charges
You retain access to your files for a limited time after cancellation, but editing and syncing features will be disabled unless the subscription is renewed